Shipping policy

Thank you for visiting and shopping at our store. The following terms and conditions constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 1 to 3 business days. Orders are not shipped or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended. If there is a significant delay in processing your order, we will notify you via email.

Shipping & Delivery

Estimated delivery time is 7 to 12 business days after your order has been dispatched. Delivery times are estimates only and may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information usually becomes active within 24 to 48 hours.

Customs, Duties and Taxes

We are not responsible for any customs duties, taxes, import fees, or other charges applied to your order. Any fees imposed during or after shipping are the responsibility of the customer.

Damaged or Lost Shipments

We are not liable for products that are damaged or lost during transit. If your order arrives damaged, please contact the shipping carrier directly to file a claim.

Please retain all packaging materials and damaged items until your claim has been processed.